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Environment Anomaly Issues


Sep 27, 2025
16

1. Environment Fails to Launch, Showing “Configuration File Loading Error”Cause: The configuration file for the environment is corrupted or not enabled.
Solution:

  • Go to “Account Management” and check if the configuration file tied to the environment is in the “Enabled” state.
  • If the configuration file is corrupted, delete it, create a new one, and rebind it to the environment.

2. Web Pages Load Slowly or Appear Blank After Environment LaunchCause: Unstable local network, excessive browser cache in the environment, or a slow proxy IP.
Solution:

  • Verify your local network connection is stable (e.g., restart your router if needed).
  • Clear the browser cache in the environment's settings.
  • Switch to a faster proxy IP in “Proxy Management” (use the proxy delay test feature to find a better option).

3. Lag or Crashes When Running Multiple Environments SimultaneouslyCause: Insufficient computer memory or CPU resources, or the environment's “memory limit” setting is too low.
Solution:

  • Close unnecessary background programs to free up system resources.
  • Go to “Environment Management → Settings” and increase the memory limit for the environment (e.g., from 2GB to 4GB).
  • Reduce the number of environments running at the same time.
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