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Auto function issue


Sep 27, 2025
29


Window Sync Issues: Operations Not Synchronized or Experiencing Severe DelaysCause: Too many windows opened simultaneously (more than 5), network latency, or some windows not in an active state.
Solution:

  • Reduce the number of synchronized windows (ideally keep it to 3 or fewer).
  • Ensure all windows are in the “Launched” state.
  • Check network stability (avoid using low-speed proxies).

RPA Task Execution Error: “Element Location Failed”Cause: The page elements have been updated (e.g., due to a website redesign) or incorrect positioning method used (e.g., using “coordinate positioning” instead of “element attributes”).
Solution:

  • In the RPA task editing page, reselect the target element, prioritizing stable attributes like “ID” or “class” for positioning.
  • Enable the “Smart Wait for Element Loading” option to ensure elements are fully loaded before interaction.

Local API Call Returns “403 Forbidden”Cause: The API interface is not enabled, the request source is not authorized, or the call frequency exceeds the limit.
Solution:

  • Verify that the API interface is enabled in SharkLogin settings.
  • Ensure the request source (e.g., your environment or IP) is authorized in the API configuration.
  • Check and adjust the call frequency to stay within the allowed limits.
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